All Feedback¶
To access the all feedback screen, users can click on the “View More” button located at the bottom section of the home. This button will only be visible if there are more than four feedback entries available.
The “All Feedback” screen includes all feedback assigned to the user by their organization, as well as public feedback accessible to anyone.
My Organization Filter¶
This filter when checked displays feedback assigned to the user by their organization. It also shows the number of active feedback available to the user to participate.
Title Search¶
Users can perform a live search of feedback by entering keywords from the feedback titles.
The “Customize” button on the search bar opens a dialog with options to search using feedback title and title of any associated service from Camisens.
Users can enter their search details and click the “Search” button to execute the search, or click the “Reset” button to clear the data and go to the initial state.
Sort By¶
This option allows users to sort feedback based on five criteria in either ascending or descending order.
- Title - Sorts by using the title of the feedback.
- Duration - Sorts feedback based on the estimated time required to complete.
- Question Count - Sorts feedback by the total number of questions across all groups.
- Participant Count - Sorts feedback based on the total number of participants who have submitted responses.
- Expiry - Sorts feedback by its expiry date.
Filters¶
When users click on the “Filter” button, a panel opens, providing various filter options.
Status¶
The Status Filter lists the various states of feedback, such as "Expired," "Completed," "In progress," or “Not Started” and displays the number of feedback items in each state.
Privacy¶
The Privacy Filter shows the different privacy settings for feedback, such as "Public," "Private," and indicates the number of feedback items under each privacy category.
Type¶
The Type Filter identifies the various types of feedback and displays the number of feedback items associated with each type.
Tags¶
The Tags Filter allows users to refine their search by selecting specific tags associated with feedback. It also displays the number of feedback items that each tag represents, helping users identify and access feedback more effectively.
The search bar under the Tags Filter enables users to search for specific tags. Selected tags will be displayed at the top of the list. An external link button, located to the right of the tags label, allows users to navigate to the “All Tags” screen for a comprehensive view of available tags. These tags might vary based on the users.
Filter Capsules¶
After applying filter items, a capsule will appear below the search bar, highlighting the active filters and their counts.
Clear Button¶
The “Clear” button in the filter section allows users to remove selections from that particular filter, resetting it to its default state.
Apply and Clear All Buttons¶
Click the “Apply Filter” button to apply the selected changes, or use the “Clear All” button to reset all filters and remove any applied selections at once.
Feedback Cards¶
Here are some of the items that users can see on the feedback cards
Privacy¶
Indicates whether the feedback is public or private. A globe icon represents public feedback, while a lock icon signifies private feedback.
Type¶
Specifies whether the feedback is generic or associated to a specific service within Camisens. If associated , the title of the associated service will be displayed.
Duration¶
Approximate time required to complete the feedback.
Completed Badge¶
If the feedback has been answered by the user, the duration will be replaced with a “Completed” badge. Click on the badge to display a toast message showing the date and time of completion. Once a feedback is marked as completed, users can only share it if it is public; no other actions can be taken on the card. This is present only if the feedback is completely answered.
Participant Count Button¶
This button displays the number of participants who have completed the feedback. Clicking the button shows a toast message explaining its purpose.
Title¶
Clicking on the title takes the user to the feedback answering, allowing them to respond to the feedback.
Description¶
Available only for generic feedback types, this provides a brief overview of the feedback. For feedback associated with a service, the service title will be shown instead of description, with an external link to the service page.
Questions¶
Displays the total number of questions from all groups in the feedback.
Expires¶
Indicates the expiration date of the feedback. After expiry, public feedback will be available for an additional 7 days, while private feedback will be displayed for 30 days. Once expired,the user won't be able to do any actions on the card and clicking on it will show a toast message with the expiration date and remaining availability.
Tags¶
Lists the tags associated with the feedback. These tags enhance data organization and analysis by categorizing and filtering questions and responses, facilitating more efficient management and insightful reporting.
Card Footer¶
Depending on the creator’s selection when the feedback was created, the footer may display - Author's name - The organization the author belongs to - Or remain anonymous
Share button allows users to share the feedback with others. Only public feedback can be shared with others. When the user clicks on the share button, a dropdown will be shown with various sharing options.
Users can copy the feedback link to share it with others or use social media platforms such as Facebook, LinkedIn, Twitter, or email to distribute the feedback.
Pagination¶
Each page displays up to 8 feedback items. When the total number of feedback exceeds 8, pagination controls will appear. Users can navigate to a specific page by clicking on the page numbers or use the dropdown menu on the right to select a page number and jump to that page .